Bilingual Program Growth Manager - Healthcare

Cross Country Healthcare; Sacramento (CA); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Medical Insurance

Dental & Vision Insurance

Life Insurance

401(k) plan

Tuition Assistance

Pet Insurance

Wellness program

Job summary

Cross Country Healthcare in Sacramento is seeking a Program Manager to lead the PACE homecare program accounts and manage the Program Support Team. You will foster strong client relationships, ensure delivery excellence, coordinate with sales and account management, and drive growth while maintaining compliance and high-quality care.

This role requires senior-level relationship building, leadership, and knowledge of MSP/VMS tools, with a bilingual Spanish requirement.

Qualifications

• Minimum 2+ years in account or program management in healthcare staffing.
• Leadership experience in healthcare staffing or homecare.
• Experience managing PACE accounts preferred.
• Familiarity with MSP/VMS technology.

Responsibilities

• Serve as the primary point of contact for PACE clients.
• Conduct client visits and satisfaction reviews.
• Identify and secure new business opportunities with sales.
• Monitor performance metrics and implement improvements.
• Lead and mentor the Program Support Team.
• Ensure compliance with policies and regulatory standards.
• Oversee credentialing, documentation, and audits.
• Coordinate staffing and after-hours coverage as needed.

Skills

Spanish bilingual

Client relations

Account leadership

Team leadership

Sales collaboration

Education

High School Diploma or equivalent

Bachelor’s degree preferred

Tools

MSP/VMS systems

Teams/Zoom

Microsoft Office

Job description

Cross Country Healthcare in Sacramento is seeking a Program Manager to lead the PACE homecare program accounts and manage the Program Support Team. You will foster strong client relationships, ensure delivery excellence, coordinate with sales and account management, and drive growth while maintaining compliance and high-quality care.

This role requires senior-level relationship building, leadership, and knowledge of MSP/VMS tools, with a bilingual Spanish requirement.