Bilingual Program Coordinator for Healthcare Ops

Cross Country Healthcare; Fresno (CA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) plan

Tuition Assistance

Pet Insurance

Wellness program

Job summary

Cross Country Healthcare, Fresno, CA, seeks a Program Coordinator to provide operational, administrative, and client support for PACE programs. You will onboard caregivers, manage compliance, and assist with timekeeping and client communications.

This role requires bilingual Spanish skills, strong organizational abilities, and proficiency with Microsoft Office and VMS portals. Occasional after-hours, weekend, or offsite events may be required.

Qualifications

• Minimum of one year of administrative or client support experience.
• Strong organizational and time management skills.
• Excellent written and verbal communication.
• Proficiency in Microsoft Office Suite.
• Bilingual in Spanish required.
• Knowledge of healthcare regulations and compliance standards.
• Ability to maintain confidentiality and professionalism.
• Experience with VMS technology or client portals.

Responsibilities

• Assist caregivers onboarding, orientation, credentialing, and system access.
• Provide ongoing support to field staff and resolve issues.
• Maintain caregiver credentials, certifications, and licensures.
• Communicate updates and assignment details clearly.
• Support timekeeping, payroll, and schedule confirmations.
• Generate reports for internal teams and clients.
• Act as liaison between caregivers, clients, and internal departments.
• Communicate clearly with all stakeholders to ensure smooth service delivery.

Skills

Administrative support

Customer service

Microsoft Office

Communication skills

Bilingual Spanish

Time management

Healthcare knowledge

Education

High School Diploma or equivalent

Some college preferred

Tools

Microsoft Office Suite

VMS technology

Client portals

Job description

Cross Country Healthcare, Fresno, CA, seeks a Program Coordinator to provide operational, administrative, and client support for PACE programs. You will onboard caregivers, manage compliance, and assist with timekeeping and client communications.

This role requires bilingual Spanish skills, strong organizational abilities, and proficiency with Microsoft Office and VMS portals. Occasional after-hours, weekend, or offsite events may be required.