Bilingual Pre-Owned Internet Sales

Chapman Automotive Group; Tucson (AZ); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Attractive Commission Pay Plan

Professional Development

Employee/Family Discounts

Comprehensive Health Coverage

401(k) Retirement Plan

Generous Paid Time Off (PTO)

Job summary

Chapman Automotive Group in Tucson, Arizona, is seeking dedicated sales professionals to provide exceptional service to customers. Ideal candidates will have automotive sales experience and be bilingual in English and Spanish, enhancing customer interactions.

The role includes generating business through inquiries, establishing relationships, and maintaining client records. Comprehensive training and a supportive team environment are provided, making it an excellent opportunity for growth and development.

Qualifications

• Automotive industry sales experience is required; experience with pre-owned vehicles preferred.
• Bilingual in English and Spanish is strongly preferred.
• Strong interpersonal and customer service skills are essential.

Responsibilities

• Generate business by responding to customer inquiries online and by phone.
• Identify customer needs and preferences.
• Establish positive client relationships and follow up with potential clients.

Skills

Automotive industry sales experience

Bilingual in English and Spanish

Strong interpersonal and customer service skills

Friendliness and outgoing behavior

Ability to overcome objections

Proficiency with CRMs

Job description

Chapman Automotive Group is proud to be one of the leading automotive groups in Arizona and Nevada, committed to delivering the best vehicle ownership experience through extraordinary customer service and support. At Chapman Volkswagen of Tucson, we are looking for dedicated sales professionals to join our team to provide knowledgeable, friendly support to customers throughout the sales process so they leave the dealership feeling confident and excited about their vehicle purchase! With an in-house training program, we are dedicated to your success.

What We Offer

• Attractive Commission Pay Plan: Enjoy uncapped earning potential!
• Professional Development: Access ongoing training and growth opportunities to advance your career.
• Supportive Team Environment: Join a collaborative team where your contributions are valued.
• Employee/Family Discounts: Enjoy discounts on vehicle purchases and services for you and your family.
• Volunteer Opportunities and more!

Benefits To Support Employee Wellbeing

• Comprehensive Health Coverage: Essential medical, dental, and vision plans with low cost premiums and minimal out-of-pocket costs.
• Onsite Nurse Practitioners: Access healthcare services and wellness support conveniently at work.
• Flexible Spending Accounts (FSAs): Save on healthcare and dependent care expenses with pre-tax dollars.
• Affordable Life and Disability Insurance: Cost-effective plans providing financial security for you and your loved ones.
• Employee Assistance Program (EAP): Free, confidential support for personal and professional challenges, including counseling and financial advice.
• 401(k) Retirement Plan: Competitive matching contributions and tax advantages to help grow your retirement savings.
• Generous Paid Time Off (PTO): Time off to recharge and maintain work-life balance.

Core Responsibilities

• Generating business by responding to customer inquiries online and over the phone, seeking out potential sales leads, and scheduling showroom appointments for demonstrations and test-drives.
• Identifying customer needs and preferences, then providing initial product information and directing them to the appropriate dealership resources.
• Establishing positive client relationships and following up with potential clients that are not ready to make an appointment.
• Log all lead activity in the CRM tracking system daily.
• Participate in team and process development sessions, keeping positive relationships with teammates, sales teams and dealership management.

Desired Qualifications And Experience

• Automotive industry sales experience is required; experience with pre-owned vehicles is even better!
• Bilingual in English and Spanish is strongly preferred.
• Strong interpersonal and customer service skills, in person and over the phone.
• Friendly, outgoing and focused on customer needs to enhance dealership and personal sales.
• Influential and persuasive; able to overcome objections and meet sales quotas.
• Proficiency with CRMs and Outlook is a plus.
• A team player attitude and a strong work ethic are musts.
• Desire to learn dealership best practices, automotive market trends and technology.
• Must be able to work a flexible schedule including days, evenings and Saturdays (We’re closed Sundays!).
• Must have a valid driver’s license and a clean driving record.
• Must pass a pre-employment background check and drug screening.