Bilingual Pharmacy Call Center Agent (Relocation Available)

JobRx, Inc.; Yakima (WA); On-site; USD 25,444 - 31,161; Full time

Benefits offered by this job

Bilingual pay differential

Relocation offer

Job summary

JobRx, Inc. is seeking a Pharmacy Call Center Agent to join our Central Fill Pharmacy in Yakima, WA. This full-time position involves handling incoming inquiries, updating patient records, and promoting pharmacy services.

Ideal candidates will possess a High School Diploma, prior customer service experience, and registration as a Pharmacy Assistant. Bilingual candidates (English/Spanish) are especially encouraged to apply, with competitive compensation offered based on experience.

Qualifications

• One year of pharmacy assistant, call center or customer service experience.
• Pharmacy Assistant state registration required within 60 days.
• Bilingual (English/Spanish) required.

Responsibilities

• Handle incoming and outgoing phone inquiries.
• Update patient demographic information in EMR.
• Promote and educate patients on pharmacy services.

Skills

Effective communication

Customer relations

Conflict resolution

Multitasking

Attention to detail

Education

High School Diploma or GED

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

JobRx, Inc. is seeking a Pharmacy Call Center Agent to join our Central Fill Pharmacy in Yakima, WA. This full-time position involves handling incoming inquiries, updating patient records, and promoting pharmacy services.

Ideal candidates will possess a High School Diploma, prior customer service experience, and registration as a Pharmacy Assistant. Bilingual candidates (English/Spanish) are especially encouraged to apply, with competitive compensation offered based on experience.