Bilingual Personal Injury Intake Specialist (In-Office)

Ruhmann Law Firm; El Paso (TX); On-site; USD 34,000 - 42,000; Full time

Benefits offered by this job

Bonus based on performance

Company parties

Competitive salary

Free food & snacks

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

A personal injury law firm in El Paso, Texas, is seeking a Bilingual Legal Intake Specialist. The role involves answering calls, gathering case information, and scheduling consultations. Candidates should be bilingual in English and Spanish and have strong communication and organizational skills. This is a full-time, in-office position with no remote work available. The firm is committed to exceptional client care and offers a competitive salary and various benefits.

Qualifications

• Bilingual in English and Spanish is required.
• Previous experience in legal intake, call center, or customer service preferred.
• Experience in personal injury law firm intake is a plus.

Responsibilities

• Answer incoming calls from potential clients and gather detailed case information.
• Conduct initial screenings for personal injury cases (auto accidents, etc.).
• Enter case information accurately into the firm’s case management system.
• Schedule consultations with attorneys or case managers.
• Follow up with potential clients regarding documentation and case information.
• Assist with intake forms and documentation.

Skills

Bilingual in English and Spanish

Strong communication skills

Excellent organizational abilities

Comfortable handling high call volume

Basic computer skills

Job description

A personal injury law firm in El Paso, Texas, is seeking a Bilingual Legal Intake Specialist. The role involves answering calls, gathering case information, and scheduling consultations. Candidates should be bilingual in English and Spanish and have strong communication and organizational skills. This is a full-time, in-office position with no remote work available. The firm is committed to exceptional client care and offers a competitive salary and various benefits.