Remote Intake Specialist - Personal Injury (Bilingual)

CEO Lawyer Personal Injury Law Firm; Peru (IL); On-site; USD 30,000 - 50,000; Full time

Job summary

CEO Lawyer Personal Injury Law Firm is seeking an Intake Specialist to be the first source of contact with clients, providing assistance with their personal injury claims. The role involves reviewing emails, organizing documents, and answering all requests with outstanding customer service.

Ideal candidates are fully bilingual in English, have a sales background, and preferably some experience in personal injury. This is a remote position; applicants must provide their own equipment and meet local tax responsibilities.

Qualifications

• Fully bilingual (English).
• Sales background is preferred.
• Experience in personal injury is a plus.

Responsibilities

• Receive and make calls to interact with clients.
• Organize contracts and other documents.
• Answer inbound calls with excellent customer service.
• Complete intake process of new clients.

Skills

Bilingual in English

Sales experience

Customer service skills

Job description

CEO Lawyer Personal Injury Law Firm is seeking an Intake Specialist to be the first source of contact with clients, providing assistance with their personal injury claims. The role involves reviewing emails, organizing documents, and answering all requests with outstanding customer service.

Ideal candidates are fully bilingual in English, have a sales background, and preferably some experience in personal injury. This is a remote position; applicants must provide their own equipment and meet local tax responsibilities.