Bilingual Personal Banker (Spanish)

PNC Financial Services Group; Scranton (Lackawanna County); On-site; USD 40,000 - 54,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid time off

Job summary

PNC Financial Services Group, based in the West Scranton branch, is seeking a bilingual Branch Banker (English/Spanish preferred). The role focuses on expanding the customer base, delivering a superior banking experience, and identifying opportunities to deepen financial wellbeing.

You will engage customers through a defined sales process, leverage ecosystem partners, and educate clients on digital tools while maintaining strict risk controls.

Qualifications

• Associates degree or equivalent with 3+ years of related banking experience.
• Bilingual English/Spanish preferred.
• Background checks required per CFPB regulations.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service.
• Drive proactive sales conversations and deliver a full PNC conversation.
• Educate customers on options using technology and resources.
• Adhere to policies and manage risk in daily operations.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

Associates or equivalent degree

No Degree

Job description

PNC Financial Services Group, based in the West Scranton branch, is seeking a bilingual Branch Banker (English/Spanish preferred). The role focuses on expanding the customer base, delivering a superior banking experience, and identifying opportunities to deepen financial wellbeing.

You will engage customers through a defined sales process, leverage ecosystem partners, and educate clients on digital tools while maintaining strict risk controls.