Bilingual Personal Banker: Legendary Service & Growth

Central Bank; Columbia Township (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Quarterly bonus

Job summary

Central Bank is seeking an entry-to-mid level Banking Operations Specialist to support consumer banking activities in a branch setting. You will assist in opening/closing the branch, execute teller transactions, and provide legendary customer service while promoting bank products.

The role involves staff assistance, coaching, and collaboration with management to meet sales goals. Compliance with banking regulations and risk controls is essential in daily duties.

Qualifications

• Experience in retail banking operations is preferred.
• Knowledge of Bank Secrecy Act and information security initiatives is beneficial.

Responsibilities

• Opens/closes branch and manages teller duties with accuracy.
• Performs teller transactions: deposits, withdrawals, payments, and balance verifications.
• Provides friendly customer service and resolves account inquiries or problems.
• Cross-sells banking products and services to meet customer needs.
• Assists in sales development and training of staff; coaches and motivates team.
• Ensures compliance with bank policies, procedures and regulations.
• Supports branch operations and cash handling procedures in a fast-paced environment.

Skills

Customer service

Sales

Cash handling

Banking compliance

Leadership

Job description

Central Bank is seeking an entry-to-mid level Banking Operations Specialist to support consumer banking activities in a branch setting. You will assist in opening/closing the branch, execute teller transactions, and provide legendary customer service while promoting bank products.

The role involves staff assistance, coaching, and collaboration with management to meet sales goals. Compliance with banking regulations and risk controls is essential in daily duties.