Bilingual Personal Banker: Growth & CX Champion

PNC; Deerfield Beach (FL); Sur place; USD 40 000 - 56 000; Plein temps

Avantages offerts par ce poste

Health coverage

Dental & vision

Life insurance

Disability insurance

401(k) with company match

Pension and stock plans

Dependent care

Résumé du poste

PNC is seeking a Personal Banker at its Hillsboro at Federal Branch in Deerfield Beach, FL to manage client relationships and drive growth in a structured sales process. The role emphasizes customer-centric service, financial guidance, and leveraging PNC products for loyalty.

Bilingual Spanish or Portuguese is preferred. The position operates in office settings, with involvement in lobby engagement, outbound calls, and community partnerships to expand relationships and ensure a differentiated

Qualifications

• 3+ years experience in related banking roles.
• Associates degree or equivalent may be considered.
• Background checks as required by CFPB regulations.

Responsabilités

• Acquire and deepen branch customer base through proactive sales and service activities.
• Manage customer experience by identifying opportunities to improve financial wellbeing.
• Collaborate with partners to grow share of wallet and drive loyalty.
• Engage customers with a full PNC conversation to identify solutions and reduce risk.

Connaissances

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Formation

No Degree

Description du poste

PNC is seeking a Personal Banker at its Hillsboro at Federal Branch in Deerfield Beach, FL to manage client relationships and drive growth in a structured sales process. The role emphasizes customer-centric service, financial guidance, and leveraging PNC products for loyalty.

Bilingual Spanish or Portuguese is preferred. The position operates in office settings, with involvement in lobby engagement, outbound calls, and community partnerships to expand relationships and ensure a differentiated