Bilingual Personal Banker: Grow Customer Relationships

PNC; Falls Church (VA); On-site; USD 50,000 - 83,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) with match

Pension and stock purchase plans

Education assistance

Wellness program

Paid holidays

Job summary

PNC in Falls Church, VA is hiring a Personal Banker to deliver exceptional customer service and deepen relationships. You will engage clients, understand financial needs, and present PNC solutions to help customers achieve their financial goals.

The role emphasizes in-office teamwork, compliance, and a proactive sales approach. Bilingual Spanish preferred, and the position offers benefits, career development, and an incentive program based on performance.

Qualifications

• Preferred Skills listed in job posting.

Responsibilities

• Acquires and deepens the branch customer base through proactive sales and service activities.
• Drives proactive sales conversations using a defined sales process including outbound calls, service-to-sales, teller interactions and lobby engagement.
• Creates customer loyalty and grows customer share of wallet by delivering differentiated experiences and educating customers on managing financial transactions.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Job description

PNC in Falls Church, VA is hiring a Personal Banker to deliver exceptional customer service and deepen relationships. You will engage clients, understand financial needs, and present PNC solutions to help customers achieve their financial goals.

The role emphasizes in-office teamwork, compliance, and a proactive sales approach. Bilingual Spanish preferred, and the position offers benefits, career development, and an incentive program based on performance.