Bilingual Personal Banker for Customer Growth

PNC; Tracy (CA); On-site; USD 45,000 - 76,000; Full time

Job summary

PNC invites you to join its Retail Banking team as a Personal Banker in Tracy, CA. You will build the branch customer base, deliver financial guidance, and promote PNC solutions to meet client needs. This in-office role emphasizes customer experience, risk awareness, and collaboration with ecosystem partners.

Spanish language preferred and sponsorship is not provided for this position. Base salary range is disclosed; the role includes incentive eligibility and growth potential within the branch

Qualifications

• Associates degree or equivalent; 3+ years of related experience often required.
• Spanish language skills preferred for this role.
• Strong customer service and sales abilities with focus on opportunity identification.
• Knowledge of banking products and risk awareness.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Manage the customer experience by identifying opportunities to improve financial wellbeing.
• Collaborate with ecosystem partners to grow customer's share of wallet.
• Drive proactive sales conversations through outbound calling, service-to-sales, teller interactions and appointments.
• Educate customers on options for managing financial transactions using technology and tools.

Skills

Accountability

Banking

Client Loyalty

Customer Experience (CX)

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

Associates degree or equivalent

Job description

PNC invites you to join its Retail Banking team as a Personal Banker in Tracy, CA. You will build the branch customer base, deliver financial guidance, and promote PNC solutions to meet client needs. This in-office role emphasizes customer experience, risk awareness, and collaboration with ecosystem partners.

Spanish language preferred and sponsorship is not provided for this position. Base salary range is disclosed; the role includes incentive eligibility and growth potential within the branch