Bilingual Personal Banker — Growth & Customer Loyalty

PNC Financial Services Group, Inc.; San Antonio (TX); On-site; USD 36,000 - 52,000; Full time

Job summary

PNC is seeking a Personal Banker in its San Antonio, TX branch. The role requires bilingual Spanish proficiency and in-office work. You will engage with customers to grow the bank's share of wallet, provide financial guidance, and leverage technology to deliver a differentiated experience.

The position emphasizes proactive sales, risk management, and strong customer service. Prior banking experience and an Associates degree are typical requirements for success in this role.

Qualifications

• Associates or equivalent degree typically required.
• 3+ years experience in banking/financial services preferred.
• Spanish language proficiency required for the role.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Drive proactive sales conversations and identify appropriate PNC solutions.
• Create customer loyalty and grow wallet share through differentiated customer experience.
• Educate customers on managing financial transactions using technology and resources.
• Manage risk by adhering to policies and procedures; participate in branch operations.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Spanish Speaking

Education

Associates degree

Job description

PNC is seeking a Personal Banker in its San Antonio, TX branch. The role requires bilingual Spanish proficiency and in-office work. You will engage with customers to grow the bank's share of wallet, provide financial guidance, and leverage technology to deliver a differentiated experience.

The position emphasizes proactive sales, risk management, and strong customer service. Prior banking experience and an Associates degree are typical requirements for success in this role.