Bilingual Personal Banker: Grow Wallet & Customer Experience

PNC Financial Services Group, Inc.; Vail (CO); On-site; USD 45,000 - 76,000; Full time

Job summary

PNC Financial Services Group, Inc. in Vail, CO is seeking a Personal Banker to deliver proactive sales and exceptional service within the Branch Banking organization.

You will grow the customer base, guide clients to PNC solutions, and collaborate with partners to increase wallet share. Bilingual in Spanish is preferred and the role is in-office, with a strong emphasis on risk management and daily branch operations.

Qualifications

• Roles typically require an Associates or equivalent degree or related experience.
• 3+ years of experience or product knowledge preferred.
• Background checks may be required by CFPB regulations.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Identify opportunities to improve customers' financial wellbeing and wallet share.
• Educate customers on PNC solutions and leverage ecosystem partnerships.
• Maintain risk controls and adhere to policies in daily branch operations.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Digital Awareness

Effective Communications

Managing Priorities

Problem Solving

Prospecting

Retail Lending

Selling

Understanding Customer Needs

Education

No Degree

Job description

PNC Financial Services Group, Inc. in Vail, CO is seeking a Personal Banker to deliver proactive sales and exceptional service within the Branch Banking organization.

You will grow the customer base, guide clients to PNC solutions, and collaborate with partners to increase wallet share. Bilingual in Spanish is preferred and the role is in-office, with a strong emphasis on risk management and daily branch operations.