Bilingual Spanish Personal Banker — Drive Financial Wellness

PNC Financial Services Group, Inc.; Plainfield (NJ); On-site; USD 50,000 - 83,000; Full time

Benefits offered by this job

401(k) with PNC match

Health insurance

Dental and vision

Job summary

PNC Financial Services Group, Inc. is seeking a branch-focused sales and service professional to acquire and deepen the customer base, manage the customer experience, and expand wallet share through ecosystem partnerships.

The role emphasizes proactive sales conversations, lobby engagement, and delivering PNC solutions to meet client needs. The position requires at least 3+ years in financial services, with a focus on customer loyalty and problem solving.

Qualifications

• 3+ years experience in banking branch sales and customer service.
• Spanish language ability required.
• No Degree as educational baseline.
• No Required Certification(s) noted.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Manage the customer experience by identifying opportunities to improve the customer’s financial wellbeing.
• Collaborate with ecosystem partners to grow customer’s share of wallet.
• Position PNC solutions to drive new revenue and customer loyalty.
• Drive proactive sales conversations through a defined process including outbound calling, service to sales, teller interactions and lobby engagement.

Skills

Accountability

Banking

Client Loyalty

Customer Experience (CX)

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Banking Products

Digital Awareness

Effective Communications

Managing Multiple Priorities

Matrix Management

Problem Solving

Prospecting

Retail Lending

Selling

Understanding Customer Needs

Education

No Degree

Job description

PNC Financial Services Group, Inc. is seeking a branch-focused sales and service professional to acquire and deepen the customer base, manage the customer experience, and expand wallet share through ecosystem partnerships.

The role emphasizes proactive sales conversations, lobby engagement, and delivering PNC solutions to meet client needs. The position requires at least 3+ years in financial services, with a focus on customer loyalty and problem solving.