Bilingual Branch Personal Banker - Grow Customer Relationships

PNC; Vail (CO); On-site; USD 45,000 - 76,000; Full time

Benefits offered by this job

Medical/dental/vision coverage

401(k) with company match

Paid holidays

Adequate paid time off

In-office environment

Job summary

As a Personal Banker at PNC in Vail, CO, you will help acquire and deepen the branch client base, delivering proactive sales and service to boost financial wellbeing and loyalty. You will work in-office and collaborate with ecosystem partners to grow share of wallet while following PNC policies.

Spanish language skills are preferred. The role emphasizes customer-focused service, risk awareness, and active engagement in branch operations, with an incentive plan based on performance and

Qualifications

• 3+ years experience in banking or customer service.
• Associates or equivalent degree or related experience may be considered.
• No Degree is acceptable for this role.

Responsibilities

• Acquires and deepens the branch customer base through proactive sales and service activities.
• Drives proactive sales conversations with a defined sales process, including outbound calling and lobby engagement.
• Creates customer loyalty and grows share of wallet by positioning PNC products to meet customer needs.
• Applies product and procedural knowledge to identify and solve customer problems to drive loyalty.
• Manages risk by adhering to policies and procedures and supports branch daily operations.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

Associates or equivalent degree

No Degree

Job description

As a Personal Banker at PNC in Vail, CO, you will help acquire and deepen the branch client base, delivering proactive sales and service to boost financial wellbeing and loyalty. You will work in-office and collaborate with ecosystem partners to grow share of wallet while following PNC policies.

Spanish language skills are preferred. The role emphasizes customer-focused service, risk awareness, and active engagement in branch operations, with an incentive plan based on performance and