Bilingual Personal Banker — Grow Customer Relationships

PNC Financial Services Group, Inc.; Spring Valley (KY); On-site; USD 50,000 - 83,000; Full time

Benefits offered by this job

Health insurance

Dental and vision options

401(k) with company match

Paid holidays

Job summary

PNC Financial Services Group, Inc. is seeking a Personal Banker in a full-time, in-office role based in Washington, DC, with Spanish preferred.

The position focuses on acquiring and deepening customers, delivering a full PNC conversation, and leveraging partnerships to grow wallet share. The role emphasizes proactive sales, risk awareness, and excellent customer service within a supportive, inclusive workplace.

Qualifications

• Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties.
• 3+ years of experience in banking or customer-facing roles preferred.
• Spanish speaking ability is a plus for this position.

Responsibilities

• Acquires and deepens the branch customer base through proactive sales and service activities.
• Manages customer experience and collaborates with ecosystem partners to grow share of wallet.
• Delivers full PNC conversation to identify solutions and educates customers on financial options.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Digital Awareness

Effective Communications

Managing Priorities

Matrix Management

Problem Solving

Prospecting

Retail Lending

Selling

Understanding Customer Needs

Education

Associates or equivalent degree

Job description

PNC Financial Services Group, Inc. is seeking a Personal Banker in a full-time, in-office role based in Washington, DC, with Spanish preferred.

The position focuses on acquiring and deepening customers, delivering a full PNC conversation, and leveraging partnerships to grow wallet share. The role emphasizes proactive sales, risk awareness, and excellent customer service within a supportive, inclusive workplace.