Bilingual Personal Banker — Grow Wallet & Customer Loyalty

PNC Financial Services Group, Inc.; Central Park (WA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical coverage

Dental and vision options

401(k) with company match

Paid time off and holidays

Education assistance

Job summary

PNC Financial Services Group, Inc. is seeking a Personal Banker for the Central Park Branch based in San Antonio, TX. The role emphasizes a service-first approach and building relationships with local customers.

The candidate should be comfortable in a sales-oriented environment, delivering PNC solutions and leveraging technology to meet customers' financial needs. Spanish language skills are preferred; the position is in-office and visa sponsorship is not provided.

Qualifications

• Associates or equivalent degree required; 3+ years of related experience or product knowledge.
• In lieu of a degree, a comparable combination of education, certification, and experience may be considered.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Manage the customer experience by identifying opportunities to improve financial wellbeing.
• Collaborate with ecosystem partners to grow customer's share of wallet.
• Deliver a full PNC conversation to identify appropriate solutions and drive loyalty.
• Educate customers on managing financial transactions using technology and resources.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Digital Awareness

Effective Communications

Managing Priorities

Matrix Management

Problem Solving

Prospecting

Retail Lending

Selling

Understanding Customer Needs

Education

Associates or equivalent degree

Job description

PNC Financial Services Group, Inc. is seeking a Personal Banker for the Central Park Branch based in San Antonio, TX. The role emphasizes a service-first approach and building relationships with local customers.

The candidate should be comfortable in a sales-oriented environment, delivering PNC solutions and leveraging technology to meet customers' financial needs. Spanish language skills are preferred; the position is in-office and visa sponsorship is not provided.