Bilingual Personal Banker

First National Bank Texas; Springdale (AR); On-site; USD 17,000 - 21,000; Full time

Job summary

First National Bank Texas is seeking a customer-focused teller to join our high-volume branch. You will receive and pay cash, process deposits, issue receipts, and help balance daily operations.

Bilingual Spanish support is valued to serve a diverse customer base. Under supervision, you will follow bank policies, cross-sell products, and assist customers with accounts while maintaining accuracy and security in a fast-paced environment.

Qualifications

• Front-line customer service experience in a fast-paced environment.
• Ability to cross-sell bank products to customers.
• Strong numerical and cash-handling accuracy.

Responsibilities

• Provide cash receipt and payment services with accuracy.
• Evaluate customer relationships to offer bank products.
• Follow bank policies and supervisor direction.
• Assist in in-store sales environment and prospecting.
• Process deposits, issue receipts, balance daily transactions.
• Handle cash and checks, verify amounts and endorsements.
• Cross-sell bank services to a diverse customer base including Spanish speakers.
• Perform other tasks requested by supervisors.

Skills

Customer service

Sales

Cash handling

Spanish language

Tools

POS system

Banking software

Job description

Job Description* Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.

• Evaluate customer relationships, new and existing account holders, to offer bank products and services
• Follow established policies in accordance with the bank and the supervisor s direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality * Approval limits will be based upon established authority levels

Environmental And Physical Requirements

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs.

FNBT is an equal opportunity employer.