Bilingual Personal Banker

First National Bank Texas; Midlothian (TX); On-site; USD 17,000 - 25,000; Full time

Job summary

First National Bank Texas is hiring a customer service oriented teller to handle cash receipts, deposits and payments in a high-volume branch. You will evaluate customer needs, provide bank products, and maintain accuracy in everyday transactions.

The role emphasizes Spanish-speaking service for a diverse customer base and requires reliability, attendance and the ability to work in a busy, occasionally stressful environment.

Qualifications

• Provide exceptional customer service in a high-volume sales environment.
• Balance cash and record transactions accurately.
• Cross-sell bank products and services to customers.

Responsibilities

• Evaluate customer relationships and account holders to offer bank products and services.
• Process deposits and payouts and balance daily operations.
• Receive cash and checks, verify amounts and endorsements.
• Perform cross-sales of bank services to a diverse customer base, including Spanish speakers.

Skills

Customer service

Cash handling

Sales skills

Bilingual Spanish

Job description

Job Description* Under direct supervision, provide exceptional customer service, involving receipt and payment of cash, while working in a high volume, sales environment.

• Evaluate customer relationships, new and existing account holders, to offer bank products and services
• Follow established policies in accordance with the bank and the supervisor s direction
• Accountable for the personal achievement of monthly new account production as assigned by upper management
• Participate in an active sales environment that may require in-store aisle prospecting
• Process deposits and pay out funds in accordance with bank procedures, to record all transactions accurately and balance each day's operations
• Receive cash and checks for deposit, verify amounts, and look for check endorsements
• Examine cash carefully to guard against acceptance of counterfeit checks and identification
• Enter transactions into computer and issue customer receipts
• Sell and prepare money orders, cashier's checks, bank-to-bank wires, and certificates of deposit
• Process western union wires and cash advances
• Cross-sell bank services and products
• Provide bank services to a diverse customer base, including a large Spanish speaking population
• Perform other tasks requested by supervisors as they relate to the bank and its functions
• Regular and predictable attendance and punctuality * Approval limits will be based upon established authority levels

Environmental And Physical Requirements

• Required to stand or walk for extended periods of time dependent upon branch location
• Ability to work in a high volume, stressful and noisy environment
• Schedules are prepared based on business need and subject to change at any time
• Operate a computer and other office machinery
• Ability to lift up to 50 lbs.

FNBT is an equal opportunity employer.