Bilingual People Ops Generalist — HR & Compliance

Bento Inc.; Chicago (IL); On-site; USD 60,000 - 85,000; Full time

Job summary

Bento Inc. in Chicago is seeking a People Operations Generalist to support recruitment, employee relations, compliance, benefits, training, and HR operations.

You will serve as a key contact for employees and managers, ensuring consistent policy application and a positive work environment. This role handles full-cycle recruitment, onboarding, I-9 compliance, investigations, benefits inquiries, performance processes, training coordination, and HR reporting.

Qualifications

• Bachelor’s degree in Human Resources or related field preferred.
• 2-5 years of HR, administrative, recruiting, or employee support experience required.
• Knowledge of State and Federal Labor laws strongly preferred.
• Strong communication and interpersonal skills.
• Ability to manage multiple priorities and maintain confidentiality.
• Ability to speak and write in Spanish.

Responsibilities

• Support full-cycle recruitment activities, including job postings, candidate screening, interview coordination, and hiring logistics.
• Facilitate onboarding and orientation, ensure I-9 compliance, and manage offboarding processes including exit interviews and separations.
• Manage intake and resolution of employee concerns, conduct internal investigations, and advise leaders on conflict resolution.
• Ensure compliance with federal, state (including Chicago), and local employment laws and regulations.
• Assist with employee benefits enrollment, changes, and respond to inquiries.
• Support performance review cycles and assist managers with documentation and administration of performance improvement plans.
• Coordinate and track required compliance and professional development training programs.
• Partner with staffing agencies to ensure adherence to policies, onboarding standards, and training compliance.
• Partner with corporate teams to maintain HR systems, ensure data accuracy, and generate reports.
• Communicate, interpret, and enforce company policies and procedures across the organization.
• Administer employee leave programs and ensure compliance with applicable laws (FMLA, ADA and state-specific leave).
• Support workplace safety initiatives and workers’ compensation case management and tracking.
• May travel, as needed, to support People Operations initiatives at other locations.

Skills

Spanish language

Communication skills

Interpersonal skills

Confidentiality

Education

Bachelor’s degree in Human Resources or related field

Job description

Bento Inc. in Chicago is seeking a People Operations Generalist to support recruitment, employee relations, compliance, benefits, training, and HR operations.

You will serve as a key contact for employees and managers, ensuring consistent policy application and a positive work environment. This role handles full-cycle recruitment, onboarding, I-9 compliance, investigations, benefits inquiries, performance processes, training coordination, and HR reporting.