Bilingual Pediatric Intake Navigator

Jobvite, Inc.; Melissa (TX); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Competitive Pay

Paid Time Off

Medical, Dental, & Vision Plans

401K

Job summary

Angels of Care Pediatric Home Health seeks an Intake Coordinator for our Sherman, TX on-site office. You will manage new patient referrals, gather information, verify insurance benefits, coordinate intake scheduling, and support a smooth start of care for new clients.

This role serves as a key contact for families, referral sources, healthcare providers, insurance companies, and internal care teams during intake and onboarding.

Qualifications

• High school diploma or equivalent required.
• Experience in administrative, healthcare, medical office, patient access, referral coordination, scheduling, or insurance verification roles preferred.
• Excellent communication, follow-up, and organizational skills.
• Strong attention to detail and ability to manage multiple priorities.
• Proficiency with Microsoft Office, including Excel, Word, and Outlook.
• Bilingual in Spanish required.

Responsibilities

• Handle new patient referrals from hospitals, doctor’s offices, case managers, and other referral sources.
• Collect and verify information for new pediatric home health patients.
• Screen inquiry calls and follow up with families or referral sources to schedule intakes.
• Verify insurance benefits, including Medicaid and private insurance.
• Coordinate with case managers, clinical teams, and internal departments to assign and complete intakes.
• Maintain accurate documentation and follow established intake protocols.
• Support new client onboarding by ensuring all required paperwork and information are completed.
• Communicate with families, internal staff, and community healthcare partners to help coordinate a timely start of care.

Skills

Communication skills

Organizational skills

Multitasking

Bilingual in Spanish

Education

High school diploma or equivalent

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Angels of Care Pediatric Home Health seeks an Intake Coordinator for our Sherman, TX on-site office. You will manage new patient referrals, gather information, verify insurance benefits, coordinate intake scheduling, and support a smooth start of care for new clients.

This role serves as a key contact for families, referral sources, healthcare providers, insurance companies, and internal care teams during intake and onboarding.