Bilingual Pediatric Front Desk Specialist

Little Spurs Pediatric Urgent Care; San Antonio (TX); On-site; USD 22,000 - 25,000; Full time

Job summary

Little Spurs Pediatric Urgent Care in San Antonio, TX is seeking a Bilingual Front Office Specialist for our Austin Highway location. This front desk role greets families, checks in patients, verifies insurance, and collects payments.

The position is seasonal-full-time with hours that include evenings and weekends. You will explain wait times, manage phones and clinic systems, document in the EMR, and coordinate with clinical teams to keep patient flow moving while protecting privacy.

Qualifications

• High school diploma or equivalent.
• Enjoys working with children and families.
• Current American Heart Association BLS certification.
• Comfortable working evenings, weekends, and busy clinics.
• Authorized to work in the U.S. and able to pass a background check.

Responsibilities

• Be the calm, welcoming presence families meet first
• Manage check-in, insurance verification, and payments without losing accuracy
• Explain wait times and next steps clearly and respectfully
• Juggle phones, walk-ins, and systems during busy shifts
• Document thoroughly in the EMR and protect patient privacy
• Work closely with clinical teams to keep patient flow moving

Skills

Bilingual English/Spanish

Education

High school diploma or equivalent

Tools

EMR system

Job description

Little Spurs Pediatric Urgent Care in San Antonio, TX is seeking a Bilingual Front Office Specialist for our Austin Highway location. This front desk role greets families, checks in patients, verifies insurance, and collects payments.

The position is seasonal-full-time with hours that include evenings and weekends. You will explain wait times, manage phones and clinic systems, document in the EMR, and coordinate with clinical teams to keep patient flow moving while protecting privacy.