Bilingual Patient Support Specialist - Scheduling Insurance

UNLV Medicine; Las Vegas (NV); On-site; USD 24,000 - 28,000; Full time

Benefits offered by this job

Paid holidays

20 PTO days per year

3% 401K contribution after 90 days

Medical, Dental, Vision benefits

Job summary

UNLV Health in Las Vegas, NV, is seeking a Bilingual Patient Support Representative to handle appointment scheduling, pre-registration, and insurance verification. The role requires providing patient support across multiple locations and maintaining high-quality service standards.

The position is full-time, with a focus on accurate processing and strong communication skills to assist patients and clinical staff.

Qualifications

• High School Diploma or equivalency.
• 1 year healthcare experience and/or 1 year customer service experience.
• Ability to type 30 WPM.
• Proficient with computers and related applications.
• Must possess the following skills: Above Average Verbal and Written communication.
• Medical Terminology, MS Word, MS Excel.

Responsibilities

• Handles incoming calls for clinic appointments and processes scheduling, pre-registration, insurance verification, and pre-authorization.
• Ensures accurate data entry and coordination with nursing staff and physicians.
• Maintains courteous communication with patients and supports front-desk functions.

Skills

Verbal communication

Written communication

Customer service

Healthcare experience

Education

High School Diploma

Tools

MS Word

MS Excel

Job description

UNLV Health in Las Vegas, NV, is seeking a Bilingual Patient Support Representative to handle appointment scheduling, pre-registration, and insurance verification. The role requires providing patient support across multiple locations and maintaining high-quality service standards.

The position is full-time, with a focus on accurate processing and strong communication skills to assist patients and clinical staff.