Bilingual Patient Support Liaison – Spanish

New Horizon Family Health Services, Inc.; Greenville (SC); Sur place; USD 19 000 - 26 000; Plein temps

Avantages offerts par ce poste

Annual Leave

Sick leave

12 Paid Holidays + birthday

Bonus opportunities after 1 year of to

Continuing education via SC AHEC

Employee discounts

Résumé du poste

New Horizon Family Health Services, Inc. seeks a Spanish Language Liaison in Greenville, SC to assist Spanish-speaking patients with appointments and non-clinical interactions with the lab and pharmacy.

This role is not a medical interpreter and does not involve clinical interpretation. The position supports the Practice Manager and Site Manager, ensuring courteous, respectful service, smooth patient flow, and accurate message handling.

Qualifications

• Must be proficient in both spoken and written Spanish and English.
• Ability to assist with patient check-in and non-clinical tasks.
• Strong interpersonal and customer service skills.

Responsabilités

• Assist Spanish-speaking patients with appointments and navigation.
• Refer to medical interpreters for any medical interpretation needs.
• Screen voicemails, take messages, and distribute information timely.
• Support patient flow and check-in processes for Spanish-speaking patients.
• Schedule appointments and manage patient records retrieval as needed.
• Assist non-clinical interactions with lab and pharmacy.
• Maintain organized work area and report suspicious activity.

Connaissances

Bilingual Spanish-English

Communication skills

Formation

High school diploma or GED

Outils

Electronic Health Records (EHR)

Description du poste

New Horizon Family Health Services, Inc. seeks a Spanish Language Liaison in Greenville, SC to assist Spanish-speaking patients with appointments and non-clinical interactions with the lab and pharmacy.

This role is not a medical interpreter and does not involve clinical interpretation. The position supports the Practice Manager and Site Manager, ensuring courteous, respectful service, smooth patient flow, and accurate message handling.