Bilingual Patient Support & Front Desk Specialist

IWS Family Health; Chicago (IL); Presencial; USD 25 000 - 29 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Paid Time Off (PTO)

Paid holidays

Health insurance

Dental insurance

Life insurance

Disability insurance

Vision insurance

Medical expense reimbursement plan

403(b) plan

Resumo da oferta

IWS Family Health, a community health center in Chicago, seeks a bilingual Patient Support Specialist to warmly welcome families onsite and coordinate patient registration as we open a third location in 2026.

Responsibilities include updating demographics, assisting with Medicaid applications, scheduling appointments, supporting patient portal enrollment, and handling payments while ensuring accurate documentation and daily reconciliation of encounters.

Qualificações

• High school diploma or equivalent required.
• Two years of experience in a clinical or customer service position.
• Fluent in English and Spanish.
• Excellent customer service and communications skills.

Responsabilidades

• Welcoming patients
• Updating demographic and insurance information
• Assisting with Medicaid and benefit applications
• Coordinating patient appointments and follow-up care
• Supporting patient portal enrollment
• Collecting payments
• Ensuring accurate documentation and daily reconciliation of patient encounters.

Conhecimentos

Bilingual English/Spanish

Customer service

Excellent communication

Formação académica

High school diploma

Ferramentas

Microsoft Office

Electronic Health Record (EHR)

Descrição da oferta de emprego

IWS Family Health, a community health center in Chicago, seeks a bilingual Patient Support Specialist to warmly welcome families onsite and coordinate patient registration as we open a third location in 2026.

Responsibilities include updating demographics, assisting with Medicaid applications, scheduling appointments, supporting patient portal enrollment, and handling payments while ensuring accurate documentation and daily reconciliation of encounters.