Bilingual Front Desk Coordinator - Medical Office

Fenix Family Health Center; Highwood (IL); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Dental

Vision

Medical coverage

Job summary

Fenix Family Health Center in Highwood, IL is seeking a highly organized, bilingual front desk receptionist fluent in Spanish and English to join our medical office. You will greet patients, manage scheduling, verify details, and assist with paperwork while maintaining confidentiality and delivering excellent service.

The role involves coordinating with medical staff to ensure smooth patient flow, answering inquiries, and upholding a welcoming, orderly reception area in a fast-paced environment.

Qualifications

• Bilingual in Spanish and English with excellent written and verbal skills.
• Experience in a medical office or similar setting preferred.
• Strong organizational and multitasking abilities in a fast-paced environment.
• Proficient with computers and scheduling software.
• Excellent customer service and a friendly demeanor.
• Ability to maintain confidentiality and discretion.
• Flexible to changing priorities and schedules.
• High school diploma or equivalent required; healthcare administration training is a plus.

Responsibilities

• Greet patients and visitors warmly in person and by phone.
• Schedule and manage appointments to maximize doctors' time.
• Gather information and provide appointment details in Spanish and English.
• Verify patient information and update records.
• Assist patients with forms and paperwork.
• Coordinate with medical staff to ensure smooth patient flow.
• Respond to inquiries regarding availability, policies, and procedures.
• Maintain front desk and waiting room organization and cleanliness.
• Handle mail, email, faxes, and phone calls.
• Collaborate with team to address issues and other duties as assigned.

Skills

Fluent in Spanish

Fluent in English

Excellent communication

Organizational skills

Customer service

Multitasking

Discretion

Education

High school diploma or equivalent

Tools

Scheduling software

Computer systems

Job description

Fenix Family Health Center in Highwood, IL is seeking a highly organized, bilingual front desk receptionist fluent in Spanish and English to join our medical office. You will greet patients, manage scheduling, verify details, and assist with paperwork while maintaining confidentiality and delivering excellent service.

The role involves coordinating with medical staff to ensure smooth patient flow, answering inquiries, and upholding a welcoming, orderly reception area in a fast-paced environment.