Bilingual Patient Services Specialist

Lafamiliasf; New Mexico; Presencial; USD 21 000 - 28 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Three weeks annual leave

Up to two weeks annual sick leave

Eight paid holidays

Three paid personal days

Medical

Vision

Dental coverage with family

Paid term life insurance

Short term disability

Resumo da oferta

La Familia Medical Center in Santa Fe, NM seeks a patient services representative II to greet patients, register new and returning patients, and provide clerical support. The role includes scheduling, collecting insurance information, verifying eligibility, processing payments, and coordinating with multiple departments.

Required are high school graduate, 1+ year of customer service, and CPR certification; fluency in English and Spanish is essential.

Qualificações

• Fluent in English and Spanish.
• High School graduate or equivalent.
• Minimum of one year experience in customer service.
• CPR certification required.

Responsabilidades

• Greet patients and visitors entering LFMC.
• Check patients in for appointments and schedule as needed.
• Collect and review patient demographics and insurance information.
• Determine insurance eligibility using portals and submit prior authorizations.
• Handle payments, balances cash drawer, and issue receipts.
• Answer all incoming calls and assist with referrals.
• Coordinate with Case Workers and other departments for appointments.
• Train new PSRs and operate telephone and paging systems.

Formação académica

High School diploma or equivalent

CPR certification

Descrição da oferta de emprego

La Familia Medical Center in Santa Fe, NM seeks a patient services representative II to greet patients, register new and returning patients, and provide clerical support. The role includes scheduling, collecting insurance information, verifying eligibility, processing payments, and coordinating with multiple departments.

Required are high school graduate, 1+ year of customer service, and CPR certification; fluency in English and Spanish is essential.