Bilingual Front Desk & Medical Records Specialist

Nmpca; Las Cruces (NM); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health Insurance - PPO

Dental Insurance

Vision Insurance

401(K) with employer matching

Life and AD&D Insurance

Short Term Disability

Long Term Disability

Supplement Life Insurance

Paid Time Off (PTO)

Holidays (9)

Job summary

La Clinica de Familia (LCDF) in Southern New Mexico is seeking a Front Desk/Medical Records Clerk. The role focuses on maintaining patient records, safeguarding confidentiality, and supporting front office functions while delivering excellent customer service at the assigned clinic.

Responsibilities include handling patient information in a compliant manner, communicating effectively with staff, and ensuring a positive patient experience.

Qualifications

• High school graduate or equivalent and/or completion of a medical terminology course.
• One-year experience in a records department preferred.
• Ability to work in high stress environment.
• Bilingual English/Spanish required.
• Excellent communications skills with courtesy and respect.
• Excellent phone etiquette.

Responsibilities

• Maintain medical records and patient information with confidentiality and in compliance with LCDF policies and standards.
• Assist with front office functions and provide effective customer service to patients at the assigned clinic.
• Communicate with staff across departments and advocate for a positive patient experience.

Job description

La Clinica de Familia (LCDF) in Southern New Mexico is seeking a Front Desk/Medical Records Clerk. The role focuses on maintaining patient records, safeguarding confidentiality, and supporting front office functions while delivering excellent customer service at the assigned clinic.

Responsibilities include handling patient information in a compliant manner, communicating effectively with staff, and ensuring a positive patient experience.