Bilingual Medical Front Desk & Records Specialist

La Clinica de Familia Inc; Las Cruces (NM); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health Insurance - PPO

Dental Insurance

Vision Insurance

401(K) with employer matching

Life and AD&D Insurance

Short Term Disability

Long Term Disability

Supplement Life Insurance

Paid Time Off (PTO)

Holidays (9)

Education Reimbursement

Cafeteria Plan

Employee Assistance Program

Travel Reimbursement

Job summary

La Clinica de Familia (LCDF) is a FQHC serving Southern New Mexico, dedicated to empowering families and communities with quality medical, dental, behavioral health and educational services. The role focuses on maintaining medical records, safeguarding confidentiality, and supporting front office functions to ensure a positive patient experience.

The ideal candidate is bilingual in English/Spanish, excels in phone etiquette, time management, and confidentiality, and can work under pressure with

Qualifications

• High school diploma or equivalent required; medical terminology course helpful.
• One year of records department experience preferred.
• Ability to work in a high-stress environment; strong customer service.
• Bilingual English/Spanish required; excellent phone etiquette and confidentiality.

Responsibilities

• Maintain medical records and patient information with strict confidentiality.
• Assist front desk/front office tasks and provide excellent customer service to patients.
• Communicate effectively with staff and patients; organize and manage time efficiently.

Skills

Bilingual EN/ES

Phone etiquette

Time management

Attention to detail

Customer service

Confidentiality

Adaptability

Communication

Computer basics

Professionalism

Education

High school diploma or equivalent

Medical terminology course

Tools

Windows-based software

Copier

Fax machine

Job description

La Clinica de Familia (LCDF) is a FQHC serving Southern New Mexico, dedicated to empowering families and communities with quality medical, dental, behavioral health and educational services. The role focuses on maintaining medical records, safeguarding confidentiality, and supporting front office functions to ensure a positive patient experience.

The ideal candidate is bilingual in English/Spanish, excels in phone etiquette, time management, and confidentiality, and can work under pressure with