Bilingual Patient Services Rep I - Front Desk

La Familia Health Santa Fe; Santa Fe (NM); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Three weeks annual leave

Two weeks annual sick leave

Paid holidays

Paid personal days

Job summary

La Familia Health Santa Fe is seeking a dedicated Patient Services Representative responsible for greeting patients, collecting information, and scheduling appointments. The ideal candidate should be fluent in English and Spanish, with strong customer service skills and at least one year of experience.

This role involves ensuring accuracy in insurance information, handling payments, and supporting a welcoming environment for patients. Benefits include generous leave, insurance options, and an inclusive work culture.

Qualifications

• Minimum one year experience in customer service.
• CPR Certification is required.
• Basic knowledge of office procedures.
• Ability to multitask under established deadlines.

Responsibilities

• Greet patients and clients at the health center.
• Check patients in for appointments.
• Collect personal, health, and insurance information.
• Schedule appointments with various departments.

Skills

Customer service experience

Fluent in English and Spanish

Computer literacy

Proficiency in office machinery

Education

High School diploma or equivalent

Job description

La Familia Health Santa Fe is seeking a dedicated Patient Services Representative responsible for greeting patients, collecting information, and scheduling appointments. The ideal candidate should be fluent in English and Spanish, with strong customer service skills and at least one year of experience.

This role involves ensuring accuracy in insurance information, handling payments, and supporting a welcoming environment for patients. Benefits include generous leave, insurance options, and an inclusive work culture.