Bilingual Patient Services Specialist

Primary Health Solutions; MIDDLETOWN (OH); On-site; USD 26,174 - 30,307; Full time

Job summary

Primary Health Solutions is seeking a Bilingual Patient Services Representative (PSR) to perform front desk duties in a medical center setting. You will register patients, schedule appointments, and process payments while leveraging bilingual communication to assist a diverse patient population.

The role requires high accuracy in cash handling and familiarity with insurance questions, with potential for growth based on experience. Non-exempt, with starting hourly pay and bilingual differential.

Qualifications

• High School diploma or equivalent.
• Experience with patient registration and payment processing preferred.
• Ability to read/interpret documents and communicate effectively.

Responsibilities

• Register patients and process registrations accurately and timely.
• Assist patients with payment options and co-payments; explain insurance eligibility.
• Maintain patient flow and communicate with back office to ensure smooth scheduling and processing.

Skills

Customer service

Bilingual

Cash handling

Medical front desk

Education

High School diploma or equivalent

Job description

Primary Health Solutions is seeking a Bilingual Patient Services Representative (PSR) to perform front desk duties in a medical center setting. You will register patients, schedule appointments, and process payments while leveraging bilingual communication to assist a diverse patient population.

The role requires high accuracy in cash handling and familiarity with insurance questions, with potential for growth based on experience. Non-exempt, with starting hourly pay and bilingual differential.