Bilingual Patient Services & Scheduling Coordinator

UK HealthCare; Lexington (KY); On-site; USD 32,000 - 42,000; Full time

Job summary

UK HealthCare is seeking a patient services representative for the DMD Dental Clinic to handle patient registration, scheduling, and financial counseling. The role also involves coordinating cross-clinic coverage and occasionally providing fill-in support for other UK Dental Clinics on and off campus.

The successful candidate will serve both English and Spanish speakers, with fluency in written and spoken English and Spanish required.

Qualifications

• Bilingual in English and Spanish (written and spoken)
• Strong customer service skills
• Experience with patient registration, scheduling, and financial counseling
• Familiarity with dental/medical office workflows

Responsibilities

• Register patients and schedule appointments for the DMD Dental Clinic
• Provide financial counseling and help with insurance/benefits navigation
• Coordinate cross-clinic coverage and act as backup for other UK Dental Clinics on/off campus
• Communicate effectively with English- and Spanish-speaking patients

Job description

UK HealthCare is seeking a patient services representative for the DMD Dental Clinic to handle patient registration, scheduling, and financial counseling. The role also involves coordinating cross-clinic coverage and occasionally providing fill-in support for other UK Dental Clinics on and off campus.

The successful candidate will serve both English and Spanish speakers, with fluency in written and spoken English and Spanish required.