Bilingual Patient Services Representative

Live Well Homecare; Chicago (IL); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Dental insurance

Medical insurance

Vision insurance

Life insurance

Retirement plans

Disability coverage

Paid time off

Job summary

Live Well Homecare is hiring a front desk coordinator in Chicago to deliver high-quality patient service in a healthcare setting. You will greet patients, register them, verify insurance eligibility, and manage waiting areas to keep care timely and efficient.

Responsibilities include EMR registration, monitoring wait times, and communicating delays. Proficiency with EHR systems and Microsoft Office is preferred, with bilingual English/Spanish or English/Polish a plus to assist diverse patient

Qualifications

• At least 2 years of medical office experience preferred.
• Proficiency with EHR systems and Microsoft Office.
• Bilingual ability in English/Spanish or English/Polish preferred.
• Strong communication, interpersonal, and customer service skills.

Responsibilities

• Provide excellent customer service to patients during appointments and check-ins.
• Register patients in the EMR system, verifying demographic and billing details.
• Monitor waiting areas and communicate delays effectively.
• Identify insurance types and confirm patient coverage eligibility.

Skills

Medical office experience

EHR systems

Microsoft Office

Bilingual English/Spanish or English/“

Job description

Role Overview

The position involves delivering high-quality, efficient patient service in a healthcare setting, including greeting and registering patients, verifying insurance eligibility, and managing waiting areas to ensure timely care.

Role Overview

The position involves delivering high-quality, efficient patient service in a healthcare setting, including greeting and registering patients, verifying insurance eligibility, and managing waiting areas to ensure timely care.

Key Responsibilities

• Provide excellent customer service to patients during appointments and check-ins
• Register patients in the EMR system, verifying demographic and billing details
• Monitor waiting areas and communicate delays effectively
• Identify insurance types and confirm patient coverage eligibility

Qualifications & Skills

• At least 2 years of medical office experience preferred
• Proficiency with EHR systems and Microsoft Office
• Bilingual ability in English/Spanish or English/Polish preferred
• Strong communication, interpersonal, and customer service skills

Location & Benefits

Based in Chicago, offering benefits such as dental, medical, vision, life insurance, retirement plans, disability coverage, paid time off, and more.