Bilingual Patient Services Rep (Spanish/English) - EPIC

Prime Healthcare Services; Chicago (IL); On-site; USD 24,000 - 33,000; Full time

Job summary

Saint Mary of Nazareth Hospital is seeking a full-time front desk/office support professional for the General Surgery Suite in Chicago, IL. The role involves greeting patients, routing inquiries, scheduling appointments, and coordinating with multiple departments to ensure smooth patient flow.

Ideal candidates are bilingual in Spanish and English, have at least one year of customer service experience, and familiarity with EPIC; a health care setting background and a current BLS certificate are

Qualifications

• High School diploma or equivalent required.
• Minimum of one year experience in customer service.
• Six (6) months experience in a health care setting and office equipment preferred.
• Current BLS certificate.

Responsibilities

• Greeting customers, providing information, and communicating with other departments.
• Appointment scheduling.

Skills

Bilingual: Spanish & English

Customer service

Education

High School diploma or equivalent

Tools

EPIC

Job description

Saint Mary of Nazareth Hospital is seeking a full-time front desk/office support professional for the General Surgery Suite in Chicago, IL. The role involves greeting patients, routing inquiries, scheduling appointments, and coordinating with multiple departments to ensure smooth patient flow.

Ideal candidates are bilingual in Spanish and English, have at least one year of customer service experience, and familiarity with EPIC; a health care setting background and a current BLS certificate are