Bilingual Dental Front Desk Specialist

Nmpca; Espanola (NM); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

401(k) Retirement Plan

Paid Holidays

Paid Sick Time

Medical, Dental, Vision Insurance

Employer-Paid Life Insurance

Employee Assistance Program (EAP)

Job summary

El Centro Family Health seeks a Clinic Receptionist to greet patients, verify insurance, and support front-office operations across multiple NM clinics. You will handle scheduling, data entry, and patient communications while maintaining confidentiality and a positive patient experience.

The role requires strong customer service, basic accounting knowledge, and proficiency with MS Office. Travel to outlying clinics is required as needed, with a patient-centered focus and professional demeanor.

Qualifications

• Two years of experience in customer service or similar field.
• High School Diploma or equivalent.
• Strong working knowledge of Microsoft Office applications (Excel and Word), plus Outlook and Internet Explorer.
• Proficient with computers, copiers and fax machines.
• Basic knowledge of mathematical and accounting procedures.
• Strong verbal and written communication skills via phone and email.

Responsibilities

• Greet patients and visitors and direct them to the appropriate party.
• Collect co-pays and verify health insurance coverage at visit.
• Provide telephone and clerical support and route messages to staff.
• Assist with scheduling, updating patient information, and confirming appointments.
• Maintain accuracy of financial and patient accounts, including daily cash handling and deposits.
• Ensure HIPAA privacy compliance and maintain confidentiality.

Skills

Customer service

Communication

Telephone etiquette

Education

High School Diploma or equivalent

Tools

Microsoft Excel

Microsoft Word

Outlook

Internet Explorer

Job description

El Centro Family Health seeks a Clinic Receptionist to greet patients, verify insurance, and support front-office operations across multiple NM clinics. You will handle scheduling, data entry, and patient communications while maintaining confidentiality and a positive patient experience.

The role requires strong customer service, basic accounting knowledge, and proficiency with MS Office. Travel to outlying clinics is required as needed, with a patient-centered focus and professional demeanor.