Bilingual Patient Services & Front Desk Specialist

Veterans in Healthcare; Lubbock (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Health Plans + Supplemental Coverage Options

Paid Time Off

Retirement Plans

Wellness Programs

Certified Mother-Friendly Workplace

Job summary

Veterans in Healthcare is seeking a Patient Services Specialist in Lubbock, TX. This role involves ensuring the smooth operation of patient flow, scheduling appointments, processing charges for clinic services, and managing insurance claims.

Candidates are required to have a high school diploma and one year of relevant experience. Preferred qualifications include being bilingual in English and Spanish, and familiarity with practice management systems. Benefits include health insurance and paid time off.

Qualifications

• One year of customer service, office, or related experience.
• Additional education may substitute for the experience requirement.

Responsibilities

• Ensure the smooth operation of the clinic's patient flow.
• Serve as the primary contact for patients and schedule appointments.
• Process charges for clinic services and file insurance claims.

Skills

Customer service

Bilingual in English and Spanish

Knowledge of HIPAA practices

Experience with practice management systems

Multi-phone/call center experience

Education

High School diploma or GED

Job description

Veterans in Healthcare is seeking a Patient Services Specialist in Lubbock, TX. This role involves ensuring the smooth operation of patient flow, scheduling appointments, processing charges for clinic services, and managing insurance claims.

Candidates are required to have a high school diploma and one year of relevant experience. Preferred qualifications include being bilingual in English and Spanish, and familiarity with practice management systems. Benefits include health insurance and paid time off.