Bilingual Patient Services Coordinator - Spanish/English

AccentCare, Inc.; New York (NY); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off and holidays

Company-matching 401(k)

Flexible spending and health savings

Wellness programs (e.g., Calm)

Employee recognition programs

Job summary

AccentCare, Inc. is seeking a Patient Service Coordinator in our Brooklyn, NY office. This in-office role supports daily service coordination, EVV and payroll functions, patient scheduling, and liaison work with field teams and payers to ensure smooth operations.

The role requires bilingual English/Spanish proficiency, a high school diploma or GED, and prior home health care experience. A strong emphasis on teamwork and compliance underpins our patient‑centered care model.

Qualifications

• High School or GED required.
• Previous home health care or home care experience highly desirable
• Bi-lingual Spanish/English speaking required
• Staffing experience preferred

Responsibilities

• Monitor and support the daily activities of services for clients in accordance with state regulations and company policy ensuring quality coordination of service.
• Serve as primary support for daily EVV and payroll functions.
• Process and communicate authorization and schedule changes to ensure coordination of service and client satisfaction.
• Coordinate utilization of Care Partner teams to meet fill rate expectations.
• Research and resolve payroll and billing questions under direction from the Client Service Manager.
• Act as liaison for Field Supervisors in communications with payer Case Management teams.
• Support recruiting and onboarding needs of the team

Skills

Bilingual English/Spanish

Staffing experience

Home health care experience

Education

High School or GED

Job description

AccentCare, Inc. is seeking a Patient Service Coordinator in our Brooklyn, NY office. This in-office role supports daily service coordination, EVV and payroll functions, patient scheduling, and liaison work with field teams and payers to ensure smooth operations.

The role requires bilingual English/Spanish proficiency, a high school diploma or GED, and prior home health care experience. A strong emphasis on teamwork and compliance underpins our patient‑centered care model.