Bilingual Patient Services Coordinator – In-Office Brooklyn

AccentCare; New York (NY); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Paid time off

401(k) matching

Flexible spending accounts

Wellness program

Job summary

AccentCare is seeking a Patient Service Coordinator for our Brooklyn, NY office. This full-time, in-office position supports patient services, EVV and payroll, and coordinates scheduling with Care Partners to ensure high-quality care for clients.

The role requires bilingual English/Spanish skills and a background in home health care or staffing is preferred. Monday–Friday, 9:00am–5:00pm with salary range of $25.00–$28.00 per hour based on experience.

Qualifications

• Bi-lingual Spanish/English speaking required
• Experience in home health care or home care is desirable
• Staffing experience is preferred

Responsibilities

• Monitor and support daily activities of services being provided to clients per state regulations and company policy
• Serve as primary support for daily EVV and payroll functions
• Process and communicate authorizations and schedule changes to ensure coordination of service and client satisfaction
• Coordinate utilization of Care Partner teams to meet fill rate expectations
• Research and resolve payroll and billing questions under direction from the Client Service Manager
• Act as liaison for Field Supervisors in communications with payer Case Management teams
• Support recruiting and onboarding needs of the team

Skills

Bilingual English/Spanish

Customer service

Education

High School or GED

Job description

AccentCare is seeking a Patient Service Coordinator for our Brooklyn, NY office. This full-time, in-office position supports patient services, EVV and payroll, and coordinates scheduling with Care Partners to ensure high-quality care for clients.

The role requires bilingual English/Spanish skills and a background in home health care or staffing is preferred. Monday–Friday, 9:00am–5:00pm with salary range of $25.00–$28.00 per hour based on experience.