Bilingual Patient Services Concierge

Paycom; Lemoore (CA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

403(b) matching

Medical Insurance

Dental Insurance

Vision Insurance

Holiday Pay

Life Insurance

Vacation Pay

Sick Pay

Job summary

Aria Community Health Center is seeking a friendly receptionist to be the face of our clinic. You will greet patients, answer phones, schedule appointments, and assist with insurance enrollment options such as Medi-Cal and Covered California.

The role requires high school diploma or equivalent, strong data entry and 45 WPM typing, plus the ability to maintain HIPAA confidentiality in a busy clinic environment.

Qualifications

• High school diploma or equivalent; six months medical receptionist experience preferred.
• Excellent verbal and written communication in English; bilingual Spanish/English desirable.
• Demonstrated ability to maintain confidentiality and HIPAA compliance.

Responsibilities

• Performs daily administrative tasks: phone, data entry, scans, copies, and filing.
• Welcomes patients at the front desk and manages appointment flow.
• Encrypts insurance options and assists with enrollment for Medi-Cal/ Covered California.
• Verifies payments and collection of balances; communicates with billing.
• Maintains waiting areas and front-desk organization; attends meetings.

Skills

Bilingual Spanish/English

Phone skills

Customer service

Interpersonal communication

Diplomacy and tact

HIPAA confidentiality

Data entry

Typing speed 45 WPM

10-key calculator

Education

High school diploma or equivalent

Tools

Basic computer skills

Job description

Aria Community Health Center is seeking a friendly receptionist to be the face of our clinic. You will greet patients, answer phones, schedule appointments, and assist with insurance enrollment options such as Medi-Cal and Covered California.

The role requires high school diploma or equivalent, strong data entry and 45 WPM typing, plus the ability to maintain HIPAA confidentiality in a busy clinic environment.