Dental Receptionist & Patient Services Champion

Aria Community Health Center; Avenal (CA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

403(B) matching

Medical Insurance

Dental Insurance

Vision Insurance

Holiday Pay

Life Insurance

Vacation Pay

Sick Pay

Job summary

Aria Community Health Center is seeking a friendly, detailed-oriented Receptionist to be a central link between patients and clinical staff. You will greet visitors, schedule appointments, screen registrations, assist with insurance enrollment, and verify payments, all while safeguarding privacy and following HIPAA guidelines.

The role requires strong English communication and preferred Spanish skills, with a focus on delivering excellent patient experiences and coordinating with multiple

Qualifications

• Confidentiality required; HIPAA compliant practices.
• Excellent diplomacy and tact in patient/staff interactions.
• Must have strong interpersonal communication in English and Spanish preferred.
• Ability to adapt to changing department needs and priorities.

Responsibilities

• Answer phones, schedule appointments, and greet patients/visitors.
• Screen patients for registration updates and insurance eligibility.
• Assist patients with enrollment in Medi-Cal, Covered California, etc.
• Verify payment methods and collect data as appropriate.
• Maintain organized front-desk and waiting area; safeguard security.

Skills

Customer service

Phone etiquette

Bilingual English/Spanish

Education

High school diploma

Tools

Data entry software

10-key calculator

Typing 45 WPM

Job description

Aria Community Health Center is seeking a friendly, detailed-oriented Receptionist to be a central link between patients and clinical staff. You will greet visitors, schedule appointments, screen registrations, assist with insurance enrollment, and verify payments, all while safeguarding privacy and following HIPAA guidelines.

The role requires strong English communication and preferred Spanish skills, with a focus on delivering excellent patient experiences and coordinating with multiple