Bilingual Patient Services Coordinator

Borinquen Health Care Center, Inc; Miami (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

Borinquen Medical Centers in Miami, FL seeks a full-time Patient Services Representative to register patients for treatment, verify insurance, and explain financial requirements. The role includes planning and supervising administrative activities, preparing forms, and ensuring compliance with policies.

The position also involves scheduling appointments, assisting with clerical tasks, handling patient communications, and providing excellent customer service to patients and visitors.

Qualifications

• High School Diploma or equivalent required.
• Medical Assistant certificate or diploma required.
• Bilingual preferred (Spanish or Creole).
• Strong interpersonal skills and ability to interact with patients and staff.
• Maintain confidentiality of patient information.

Responsibilities

• Register and/or oversee patient registration for treatment.
• Explain financial requirements and verify insurance benefits.
• Schedule evaluations, admissions, and patient appointments.
• Lead and train clerks engaged in patient registration.
• Provide excellent customer service to visitors and patients.

Skills

Interpersonal skills

Customer service

Bilingual

Education

High School Diploma or equivalent

Medical Assistant certificate or diploma

Job description

Borinquen Medical Centers in Miami, FL seeks a full-time Patient Services Representative to register patients for treatment, verify insurance, and explain financial requirements. The role includes planning and supervising administrative activities, preparing forms, and ensuring compliance with policies.

The position also involves scheduling appointments, assisting with clerical tasks, handling patient communications, and providing excellent customer service to patients and visitors.