Bilingual Patient Registration & Scheduling Specialist

Neighborhood Outreach Access To Health; Phoenix (AZ); On-site; USD 30,000 - 42,000; Full time

Job summary

Neighborhood Outreach Access to Health (NOAH) is seeking a Registration/Scheduler at Midtown Health Center in Phoenix. The role provides high quality customer service and serves as the main contact for the call center, coordinating appointments and patient intake.

You will interview patients, collect documents, enter data, schedule visits, and assist with transportation coordination, while ensuring HIPAA compliance and bilingual English/Spanish communication.

Qualifications

• High School Diploma or GED is required.
• Bilingual English/Spanish proficiency is required.
• Experience with healthcare scheduling or registration is a plus.

Responsibilities

• Interview patients to collect documents and insurance information.
• Schedule and confirm health center appointments.
• Enter patient data and manage records using clinic software.
• Assist with patient transportation coordination and follow-up.
• Maintain HIPAA privacy and provide bilingual support.

Skills

Customer service

Bilingual English/Spanish

Insurance knowledge

Medical terminology

HIPAA compliance

Data entry

Education

High School Diploma or GED

Job description

Neighborhood Outreach Access to Health (NOAH) is seeking a Registration/Scheduler at Midtown Health Center in Phoenix. The role provides high quality customer service and serves as the main contact for the call center, coordinating appointments and patient intake.

You will interview patients, collect documents, enter data, schedule visits, and assist with transportation coordination, while ensuring HIPAA compliance and bilingual English/Spanish communication.