Bilingual Patient Registrar & Scheduling Specialist

Access Community Health Center; Madison (WI); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Vision insurance

Life insurance

Disability insurance

401(k) retirement plan

Paid time off

Paid holidays

Flexible spending plans

Health savings account

Transportation program

Employee Assistance Program (EAP)

Job summary

Access Community Health Centers in Madison, WI is seeking a Regular Full-Time Registrar to register patients, schedule appointments, and verify demographics and insurance in a centralized call center. You will route messages, support interdepartmental workflows, and maintain accurate records with a patient‑centered approach.

The role emphasizes critical thinking, multitasking, and comfort with computer and web applications in a fast-paced environment. Fluency in English and Spanish is preferred.

Qualifications

• High school diploma or equivalent required.
• Proficiency with Microsoft Office (Word, Excel, Outlook).
• Strong keyboarding and typing skills.
• Ability to think critically and multitask in a fast-paced call center.

Responsibilities

• Register patients and schedule appointments.
• Enter and verify demographics and insurance information.
• Route messages to clinic staff and support workflows.
• Deliver compassionate, professional patient experiences in a centralized call center.

Skills

Keyboarding

Multitasking

Customer service

Critical thinking

Education

High school diploma or equivalent

Tools

Microsoft Office

EPIC / EHR software

Job description

Access Community Health Centers in Madison, WI is seeking a Regular Full-Time Registrar to register patients, schedule appointments, and verify demographics and insurance in a centralized call center. You will route messages, support interdepartmental workflows, and maintain accurate records with a patient‑centered approach.

The role emphasizes critical thinking, multitasking, and comfort with computer and web applications in a fast-paced environment. Fluency in English and Spanish is preferred.