Bilingual Patient Coordinator - Scheduling & Front Desk

Akumin®; Village/Town of Mount Kisco (NY); On-site; USD 25,000 - 32,000; Full time

Benefits offered by this job

Competitive pay

Flexible schedule

Medical dental and vision insurance

HSA contributions

401(k) with employer match

Paid holidays

PTO and sick time

Job summary

Akumin Mount Kisco is hiring a Patient Coordinator to deliver excellent patient care and support across imaging and oncology services. The role involves greeting patients, assisting with registration, answering calls, handling payments, and ensuring accurate documentation in multiple systems.

The position emphasizes bilingual Spanish skills, strong customer service, and the ability to work across mobile and fixed radiology settings. Competitive benefits and a structured schedule are provided.

Qualifications

• Experience in customer service or related field preferred.
• Bilingual Spanish strongly preferred.
• Strong organizational and multi-tasking skills.
• Basic knowledge of computer applications.

Responsibilities

• Greet and assist patients, customers and visitors in person and over the phone.
• Register patients in various systems and verify information.
• Answer phone calls professionally and courteously.
• Collect payments for time-of-service when applicable.
• Verify insurance coverage and obtain prior authorization when needed.
• Maintain accurate patient records and documentation.
• Schedule appointments and deliver post-procedure instructions.
• Support clinical staff with documentation and image delivery.

Skills

Customer service

Bilingual Spanish

Organizational skills

Multi-tasking

Computer basics

Education

High School Diploma

Job description

Akumin Mount Kisco is hiring a Patient Coordinator to deliver excellent patient care and support across imaging and oncology services. The role involves greeting patients, assisting with registration, answering calls, handling payments, and ensuring accurate documentation in multiple systems.

The position emphasizes bilingual Spanish skills, strong customer service, and the ability to work across mobile and fixed radiology settings. Competitive benefits and a structured schedule are provided.