Bilingual Patient Coordinator Lead

Choice Healthcare Services; Sparks (NV); On-site; USD 32,000 - 44,000; Full time

Benefits offered by this job

Care for your wellbeing and work-life"

Career development

Professional and personal growth

Experienced leadership support

Fun and supportive team dynamic with"

Excellent compensation andcomphensive"

Job summary

Choice Healthcare Services is seeking a Patient Coordinator (Front Office Receptionist) to schedule appointments, handle check-in/out duties, and support administrative tasks for a pediatric dental care provider in the Southwest United States. The role emphasizes excellent patient service, team collaboration, and strong organizational skills.

The position requires a high school diploma or equivalent, with 6+ months of healthcare/dental front office experience preferred and bilingual Spanish

Qualifications

• High school diploma or equivalent.
• 6+ months of healthcare/dental front office experience is preferred.
• Bilingual in Spanish is preferred.

Responsibilities

• Collect and process payments
• When we receive authorizations back in the mail imports and calls parents
• Schedules treatment appointments and recall appointments
• Confirms treatment appointments
• Takes calls throughout the day
• Process No Show Reports
• Schedules patients from ASAP List
• Checks patients in and out
• Verifies info on file
• Verifies eligibility with insurance
• Calls patients when past 10 mins
• Confirms observation appointments
• Schedules observation appointments
• Works on daily sign in sheet
• Scans in NPP, and enters it in the system
• Regular, predictable attendance is required
• Ability to get along and work effectively with others

Education

High school diploma or equivalent

Job description

Overview

Patient Coordinator (Front Office Receptionist)

Have you had a positive impact on someone’s life today? Do you enjoy bringing smiles to children and their families?At CHOICE Healthcare Services, our mission is to provide everyone access to the healthcare they need. CHOICE is the largest provider of pediatric dental care in the Southwest United States, and we pride ourselves on delivering high quality care to children in our communities.

What we provide to you as a CHOICE teammate:

• Care for your wellbeing and work-life balance
• Career development
• Professional and personal growth
• Experienced leadership support
• Fun and supportive team dynamic with events and celebrations
• Excellent compensation and comprehensive benefit package

Summary: Patient Coordinator (Front Office Receptionist)

Schedules appointments, performs check-in and out duties, assists with checkout duties as needed, and performs administrative duties.

Responsibilities

Essential Duties and Responsibilities: include the following. Other duties may be assigned.

• Collect and process payments
• When we receive authorizations back in the mail imports and calls parents
• Schedules treatment appointments and recall appointments
• Confirms treatment appointments
• Takes calls throughout the day

• Process No Show Reports
• Schedules patients from ASAP List
• Checks patients in and out
• Verifies info on file
• Verifies eligibility with insurance

• Calls patients when past 10 mins
• Confirms observation appointments
• Schedules observation appointments
• Works on daily sign in sheet
• Scans in NPP, and enters it in the system

• Regular, predictable attendance is required
• Ability to get along and work effectively with others

Qualifications

Education and/or Experience:

• High school diploma or equivalent

• 6+ months of healthcare/dental front office experience is preferred

• Bilingual in Spanish is preferred