Patient Coordinator

Choice-Healthcare-Services; Gallup (NM); On-site; USD 28,000 - 38,000; Full time

Benefits offered by this job

Comprehensive benefit package

Job summary

CHOICE Healthcare Services in Gallup, NM seeks a Patient Coordinator to manage front desk duties, schedule appointments, collect payments, and assist with check-in/out processes.

The role supports a pediatric dental care provider focused on accessible care, wellbeing, and professional growth within a collaborative team. Bilingual Spanish is preferred.

Qualifications

• High school diploma or equivalent required.
• 6+ months of healthcare/dental front office experience preferred.
• Bilingual in Spanish is preferred.

Responsibilities

• Collect and process payments.
• Schedule treatment and recall appointments.
• Confirm treatment appointments.
• Take calls throughout the day.
• Verify eligibility with insurance.
• Check patients in and out.
• Verify information on file.
• Process No Show Reports.
• Schedule patients from ASAP List.
• Scan in NPP and enter it in the system.
• Regular, predictable attendance is required.
• Ability to get along and work effectively with others.

Skills

Payment processing

Appointment scheduling

Phone handling

Team collaboration

Front office duties

Education

High school diploma or equivalent

Tools

Insurance verification systems

Electronic health records (EHR)

Job description

Overview

Patient Coordinator

Summary:The Patient Coordinator (Front Office Receptionist) schedules appointments, performs check-in and out duties, assists with checkout duties as needed, and performs administrative duties.

At CHOICE Healthcare Services, our mission is to provide everyone access to the healthcare they need. CHOICE is the largest provider of pediatric dental care in the Southwest United States, and we pride ourselves on delivering high quality care to children in our communities.

What we provide to you as a CHOICE teammate:

• Care for your wellbeing and work-life balance
• Professional and personal growth
• Experienced leadership support
• Fun and supportive team dynamic with events and celebrations
• Comprehensive benefit package

Responsibilities

Essential Duties and Responsibilities: include the following. Other duties may be assigned.

• Collect and process payments
• When we receive authorizations back in the mail imports and calls parents
• Schedules treatment appointments and recall appointments
• Confirms treatment appointments
• Takes calls throughout the day

• Process No Show Reports
• Schedules patients from ASAP List
• Checks patients in and out
• Verifies info on file
• Verifies eligibility with insurance

• Calls patients when past 10 mins
• Confirms observation appointments
• Schedules observation appointments
• Works on daily sign in sheet
• Scans in NPP, and enters it in the system

• Regular, predictable attendance is required
• Ability to get along and work effectively with others

Qualifications

Education and/or Experience:

• High school diploma or equivalent

• 6+ months of healthcare/dental front office experience is preferred

• Bilingual in Spanish is preferred