Patient Coordinator Lead

Choice-Healthcare-Services; Sparks (NV); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Excellent compensation and benefits

Comprehensive benefits package

Job summary

CHOICE Healthcare Services in Sparks, NV is seeking a Patient Coordinator (Front Office Receptionist) to manage check-in/out, schedule appointments, and perform administrative tasks in a pediatric dental setting. Ideal candidates have a high school diploma, 6+ months of front office experience, and (preferably) bilingual Spanish; a collaborative, customer-focused approach is essential.

You will coordinate with clinical staff to ensure smooth daily operations and assist with payments, insurance

Qualifications

• High school diploma or equivalent required.
• 6+ months healthcare/front office experience preferred.
• Bilingual in Spanish preferred.

Responsibilities

• Schedule appointments, check-in and check-out duties, and assist with clinical front office tasks.
• Collect payments and verify insurance information.
• Process authorizations and communicate with parents/guardians.
• Manage daily sign-in, appointment reminders, and follow-up communications.
• Maintain accurate patient records and ensure smooth front desk operations.

Skills

Front desk professionalism

Bilingual Spanish

Education

High school diploma or equivalent

6+ months healthcare front office experience

Job description

Overview

Patient Coordinator (Front Office Receptionist)

Have you had a positive impact on someone’s life today? Do you enjoy bringing smiles to children and their families?At CHOICE Healthcare Services, our mission is to provide everyone access to the healthcare they need. CHOICE is the largest provider of pediatric dental care in the Southwest United States, and we pride ourselves on delivering high quality care to children in our communities.

What we provide to you as a CHOICE teammate:

• Care for your wellbeing and work-life balance
• Career development
• Professional and personal growth
• Experienced leadership support
• Fun and supportive team dynamic with events and celebrations
• Excellent compensation and comprehensive benefit package

Summary: Patient Coordinator (Front Office Receptionist)

Schedules appointments, performs check-in and out duties, assists with checkout duties as needed, and performs administrative duties.

Responsibilities

Essential Duties and Responsibilities: include the following. Other duties may be assigned.

• Collect and process payments
• When we receive authorizations back in the mail imports and calls parents
• Schedules treatment appointments and recall appointments
• Confirms treatment appointments
• Takes calls throughout the day

• Process No Show Reports
• Schedules patients from ASAP List
• Checks patients in and out
• Verifies info on file
• Verifies eligibility with insurance

• Calls patients when past 10 mins
• Confirms observation appointments
• Schedules observation appointments
• Works on daily sign in sheet
• Scans in NPP, and enters it in the system

• Regular, predictable attendance is required
• Ability to get along and work effectively with others

Qualifications

Education and/or Experience:

• High school diploma or equivalent

• 6+ months of healthcare/dental front office experience is preferred

• Bilingual in Spanish is preferred