Patient Coordinator

Choice-Healthcare-Services; Tucson (AZ); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Wellbeing & work-life balance

Growth opportunities

Leadership support

Team events

Job summary

Choice Healthcare Services in Tucson, AZ is seeking a Patient Coordinator (Front Office Receptionist) to handle front desk duties, schedule and confirm appointments, collect payments, and perform administrative tasks that support patient flow and care coordination.

The role emphasizes accurate data entry, insurance verification, and a welcoming patient experience. Prior healthcare front office experience and Spanish language abilities are preferred.

Qualifications

• High school diploma or equivalent required.
• 6+ months of healthcare/dental front office experience preferred.
• Bilingual in Spanish preferred.

Responsibilities

• Collect and process payments
• Check-in and check-out duties
• Schedule treatment and recall appointments
• Confirm treatment appointments
• Answer calls throughout the day
• Process No Show Reports
• Schedule patients from ASAP List
• Verify information on file and eligibility with insurance
• Enter NPP data into the system
• Maintain regular, predictable attendance and collaborate with team

Skills

Front desk

Customer service

Multitasking

Education

High school diploma or equivalent

Job description

Overview

Patient Coordinator

Summary:The Patient Coordinator (Front Office Receptionist) schedules appointments, performs check-in and out duties, assists with checkout duties as needed, and performs administrative duties.

At CHOICE Healthcare Services, our mission is to provide everyone access to the healthcare they need. CHOICE is the largest provider of pediatric dental care in the Southwest United States, and we pride ourselves on delivering high quality care to children in our communities.

What we provide to you as a CHOICE teammate:

• Care for your wellbeing and work-life balance
• Professional and personal growth
• Experienced leadership support
• Fun and supportive team dynamic with events and celebrations
• Comprehensive benefit package

Responsibilities

Essential Duties and Responsibilities: include the following. Other duties may be assigned.

• Collect and process payments
• When we receive authorizations back in the mail imports and calls parents
• Schedules treatment appointments and recall appointments
• Confirms treatment appointments
• Takes calls throughout the day

• Process No Show Reports
• Schedules patients from ASAP List
• Checks patients in and out
• Verifies info on file
• Verifies eligibility with insurance

• Calls patients when past 10 mins
• Confirms observation appointments
• Schedules observation appointments
• Works on daily sign in sheet
• Scans in NPP, and enters it in the system

• Regular, predictable attendance is required
• Ability to get along and work effectively with others

Qualifications

Education and/or Experience:

• High school diploma or equivalent

• 6+ months of healthcare/dental front office experience is preferred

• Bilingual in Spanish is preferred