Bilingual Patient Coordinator

Choice-Healthcare-Services; Fresno (CA); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Wellbeing & balance

Growth opportunities

Leadership support

Team events

Benefits package

Job summary

CHOICE Healthcare Services is seeking a Patient Coordinator (Front Office Receptionist) in Fresno, CA to manage appointments, check-in/out, and administrative duties. The role focuses on coordinating payments, authorizations, and scheduling, with a patient-centered approach in a pediatric dental care environment.

Salary is $16.90-$17.98 per hour based on experience. This position emphasizes reliable attendance, teamwork, and supportive leadership within a comprehensive benefits package.

Qualifications

• Bilingual in Spanish preferred.
• Healthcare front office experience preferred.

Responsibilities

• Collect and process payments.
• Process authorizations and contact parents.
• Schedule treatment and recall appointments.
• Confirm treatment appointments.
• Answer calls throughout the day.
• Process No Show Reports.
• Schedule patients from ASAP List.
• Check patients in and out; verify information and eligibility with insurance.
• Call patients when late by 10+ minutes.
• Confirm observation appointments and schedule them.
• Maintain daily sign-in sheet; scan NPP into system.
• Maintain regular attendance and good teamwork.

Skills

Bilingual in Spanish

Healthcare front office experience

Education

High school diploma or equivalent

Job description

Overview

Patient Coordinator

Summary:The Patient Coordinator (Front Office Receptionist) schedules appointments, performs check-in and out duties, assists with checkout duties as needed, and performs administrative duties.

Pay Range: $16.90-$17.98/hr (Based on Experience)

At CHOICE Healthcare Services, our mission is to provide everyone access to the healthcare they need. CHOICE is the largest provider of pediatric dental care in the Southwest United States, and we pride ourselves on delivering high quality care to children in our communities.

What we provide to you as a CHOICE teammate:

• Care for your wellbeing and work-life balance
• Professional and personal growth
• Experienced leadership support
• Fun and supportive team dynamic with events and celebrations
• Comprehensive benefit package

Responsibilities

Essential Duties and Responsibilities: include the following. Other duties may be assigned.

• Collect and process payments
• When we receive authorizations back in the mail imports and calls parents
• Schedules treatment appointments and recall appointments
• Confirms treatment appointments
• Takes calls throughout the day

• Process No Show Reports
• Schedules patients from ASAP List
• Checks patients in and out
• Verifies info on file
• Verifies eligibility with insurance

• Calls patients when past 10 mins
• Confirms observation appointments
• Schedules observation appointments
• Works on daily sign in sheet
• Scans in NPP, and enters it in the system

• Regular, predictable attendance is required
• Ability to get along and work effectively with others

Qualifications

Education and/or Experience:

• High school diploma or equivalent

• 6+ months of healthcare/dental front office experience is preferred

• Bilingual in Spanish is preferred