Patient Coordinator - Orthodontics

Choice-Healthcare-Services; Sacramento (CA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Wellbeing & balance

Growth opportunities

Leadership support

Team events & celebrations

Benefits package

Job summary

CHOICE Healthcare Services in Sacramento, CA is seeking a Patient Coordinator (Front Office Receptionist) for orthodontics to schedule appointments, handle check-ins/outs, assist with payment processing, and support front desk duties.

The role emphasizes teamwork, accuracy in insurance verification, and patient communication. Qualifications include a high school diploma and 6+ months in healthcare/dental front office. Compensation is $16.50–$18.89 per hour with comprehensive benefits.

Qualifications

• High school diploma or equivalent.
• 6+ months healthcare/dental front office experience preferred.

Responsibilities

• Collect and process payments.
• Schedule treatment and recall appointments.
• Confirm treatment appointments and check patients in and out.
• Verify insurance eligibility and handle callbacks as needed.

Skills

Payment processing

Appointment scheduling

Front desk reception

Phone support

Education

High school diploma

Job description

Overview

Patient Coordinator - Orthodontics

Summary:The Patient Coordinator (Front Office Receptionist) schedules appointments, performs check-in and out duties, assists with checkout duties as needed, and performs administrative duties.

Pay Range: $16.50-18.89/hour (Based on experience)

At CHOICE Healthcare Services, our mission is to provide everyone access to the healthcare they need. CHOICE is the largest provider of pediatric dental care in the Southwest United States, and we pride ourselves on delivering high quality care to children in our communities.

What we provide to you as a CHOICE teammate:

• Care for your wellbeing and work-life balance
• Professional and personal growth
• Experienced leadership support
• Fun and supportive team dynamic with events and celebrations
• Comprehensive benefit package

Responsibilities

Essential Duties and Responsibilities: include the following. Other duties may be assigned.

• Collect and process payments
• When we receive authorizations back in the mail imports and calls parents
• Schedules treatment appointments and recall appointments
• Confirms treatment appointments
• Takes calls throughout the day

• Process No Show Reports
• Checks patients in and out
• Verifies eligibility with insurance

• Confirms observation appointments
• Schedules observation appointments

• Ability to get along and work effectively with others

Qualifications

Education and/or Experience:

• High school diploma or equivalent

• 6+ months of healthcare/dental front office experience is preferred